1.1 THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

1.2 CIRCUIT HOUSE TECHNOLOGIES PRIVATE LIMITED, having its registered office address at Golden Corner No. 1185, 11th Cross, 22nd Main HSR Layout, 1 Sector, Bangalore – 560102 (“Company” or “we” or “us” or “our”), is the owner of the (i) products of the Company including a wide range of consumer technology products, software solutions and digital services (“Products”); (ii) website domain https://circuithouse.tech and https://lumio.co.in (“Website”); and (iii) the application (“App”) (collectively referred to as “Platform”).

1.3 Please read this Terms of Use (“Terms”) carefully, as they govern your use of the Platform and any content such as text, data, information, software, graphics, audio, video or photographs that the Company may make available through the Platform and any services that the Company may provide through the Platform. In order to use the Platform, you must first agree to these Terms. By accessing, browsing or otherwise using the Platform, you are agreeing to these Terms and concluding a legally binding contract with the Company. Please do not access or use the Platform if you do not agree with this Terms provided herein or are unable to be bound by them. As a condition of your access to and use of the Platform, you hereby agree that you will comply with all applicable laws and regulations when using the Platform.

1.4 The Company reserves the right, at its sole discretion, to change, modify, add or remove portions of this Terms, at any time and will notify you at least once in a year, or whenever there is a change in this Terms (as the case may be), by email or by posting a conspicuous notice on the Platform. Your continued use of the Platform following the posting of changes shall be deemed to mean that you accept and agree to the revisions made to this Terms. As long as you comply with this Terms, the Company grants you a personal, revocable, non-exclusive, non-transferable, non-sub-licensable, and limited license to access and use the Platform.

1.5 The general terms of service contained in Section A herein govern your use of any of the Platform and the information accessible on or through the Platforms, on top of any other terms that apply to a specific platform you are using (“General Terms”).

1.6 The specific terms of service contained in Section B herein govern your use of the Products and the information accessible on or through such Products (“Specific Terms of Products”).

For General Terms, please click here

For Specific Terms of Products, please click here

For the sake of clarity, Terms shall collectively refer to and mean General Terms, Specific Terms of Products, Specific Terms of Website, and Specific Terms of App.

1.7 You should read this Terms and access and read all further linked information, if any, referred to in this Terms, as such information contains further terms and conditions that apply to you as a user of the Platform. Such linked information including but not limited to the Company’s privacy policy (“Privacy Policy”) is hereby incorporated by reference into this Terms.

1.8 If you are unwilling or unable to be legally bound by this Terms, please do not use the Platform. You cannot accept this Terms if: (a) you are not lawfully entitled to use the Platform; or (b) if you are not of legal age to form a binding agreement with the Company.

Use of the Platform is available only to natural persons who can enter into legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents and persons of unsound mind are not eligible to use the Platform. Any person under the age of 18 (Eighteen) or with disability shall not register on the Platform and shall not transact on or use the Platform. If a minor or person with disability wishes to use or transact on the Platform, such use or transaction may be made by a verifiable consent by the minor/person with disability’s legal guardian or parents on the Platform. Any minor or person with disability accessing, using or transacting on the Platform in violation of these Terms shall be doing so at their own risk and the Company shall not be responsible or liable for any activities or interactions of such minor or person with disability on the Platform. The Company reserves the right to terminate any person’s membership and/or refuse to provide such person with access to the Platform if it is brought to the notice of the Company or if the Company discovers for itself that such person is not eligible to use the Platform.

In order to use the Platform, any individual who visits and/or uses the Platform (“User”) must first agree to these Terms. The User can accept these Terms by:

2.1.1. Logging onto the Platform by using the Login Credentials or such other credentials as may be communicated to the User by the Company from time to time;

2.1.2. Actual usage of the Platform, In which case, the User understands and agrees that the Company will treat your use of the Platform as acceptance of this Terms from that point onwards;

2.1.3. By clicking to accept these Terms, if and when prompted on the Platform.

3.1 The Platform allows only limited and restricted access to the Platform for unregistered Users.

3.2 In order to use the Platform, you will have to create the User Account by signing up on the Platform which can be done by providing/using the following: (a) your cell phone number with password; (b) email address with password; or (c) such other login credentials that are adopted by the Company from time to time and duly intimated to you, for setting up a User Account on the Platform. Upon entering the required details, you may either receive a One Time Password (OTP) through email, WhatsApp messages or Short Message Service (SMS) messages for the purpose of verification of your User Account or your User Account may be verified by such other auto verification process adopted by the Company from time to time and duly intimated to you, and upon completion of verification, the User Account is created and is ready for use.

3.3 While signing-up on the Platform, you shall not:

(a) create a User Account for anyone other than yourself unless such person's prior permission has been obtained;

(b) use a User Account that is the name of another person with the intent to impersonate that person; and

(c) create more than one User Account on the Platform.

3.4 Platform cannot and will not be liable for any loss or damage arising from your failure to comply with this provision.

4.1 Once registered, in order to log into the User Account on the Platform, you will be required to provide the following: (a) the cell phone number with password; (b) the email address with password; or (c) such other login credentials that are adopted by the Company from time to time and duly intimated to you for logging into the User Account on the Platform, used at the time of signing-up (“Login Credentials”).

4.2 You shall be solely responsible for maintaining confidentiality of the Login Credentials, and you hereby accept responsibility for all activities on the User Account authenticated through the Login Credentials, whether authorized or not. You agree to keep Login Credentials confidential and secure, and you shall not give or make Login Credentials available, directly or indirectly, to any unauthorized individual. You acknowledge and agree that if you allow, whether through action or inaction, a person to gain access to the Login Credentials, with or without permission, you are authorizing that person to use the Platform through the User Account, and you shall be responsible for all actions that result from such access, even if you did not want the actions performed, and even if they are unauthorized or fraudulent. The Company shall not be held liable in any manner whatsoever for lack of any such authorization whilst creating or using the User Account.

4.3 The Company cannot and will not be liable for any loss or damage arising from or arising out of your use of the Platform, theft of the Login Credentials, use of the Login Credentials or release of the Login Credentials to a third party or your authorization to allow another person to access and use the Platform using the User Account.

4.4 In case of any misappropriation or unauthorised access of the User Account, you agree to communicate the same to the Company immediately. You shall further ensure that you log in and exit/logout from the User Account at the end of each session or at the time indicated by the Company. The Company shall not be liable for any loss or damage arising from your failure to comply with this provision. You may be held liable for losses incurred by the Company or User/visitor of the Platform due to authorised or unauthorised use of the User Account, as a result of your failure in keeping the Login Credentials confidential.

4.5 You agree that the information provided by you to the Company, at all times (including during registration), will be true, accurate, up-to-date, and complete. You further agree that if you provide any information that is untrue, inaccurate, not up-to-date or incomplete or becomes untrue, inaccurate or incomplete or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not up-to-date, incomplete or not in accordance with this Terms, the Company shall have the right to indefinitely suspend or terminate or block access to the User Account on the Platform and refuse to provide you access to the Platform. You are advised to use due caution when providing any information to the Company accordingly.

You hereby by way of accepting this Terms consent to the receipt of communication from the Company by way of in-app messages, Short Message Service (SMS) messages, WhatsApp, e-mails, promotional and marketing calls and newsletters. These messages, emails and calls could relate to your registration or the transactions that you carry out through the Platform and promotions that are undertaken by the Company.

The Platform may contain links and interactive functionality interacting with the websites of third parties. The Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites. Before enabling any sharing functions to communicate with any such website or otherwise visiting any such website, the Company strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website.

7.1 You agree, undertake and covenant that, during the use of the Platform, you shall not host, display, upload, modify, publish, transmit, store, update or share any information that:

(a) belongs to another person and to which you do not have any right;

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another person's privacy, insulting or harassing on the basis of gender, hateful or racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes harm, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence, or otherwise inconsistent or contrary to the applicable laws in force in any manner whatsoever;

(c) is misleading in any way;

(d) is harmful to minors;

(e) involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;

(f) infringes upon or violates any third party's rights including, but not limited to, any patent, trademark, copyright or other proprietary rights or intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number);

(g) provides instructional information about illegal activities such as violating someone's privacy, or providing or creating computer viruses;

(h) tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, User Account information or information of other Users/visitors of the Platform, bulletins, or other areas of the Platform or solicits passwords or personally identifying information for commercial or unlawful purposes from other Users/visitors of the Platform;

(i) engages in commercial activities without the Company’s prior written consent such as engages in contests, sweepstakes, barter, advertising, etc.;

(j) interferes with another User/visitor’s use of the Platform;

(k) impersonates another person;

(l) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any foreign states;

(m) refers to any website or URL that, in the Company’s sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of this Terms;

(n) deceives or misleads the addressee/users about the origin of the messages or knowingly and intentionally communicates any information which is patently false or misleading or grossly offensive or menacing in nature but may reasonably be perceived as a fact;

(o) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

(p) contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, diminish value of, covertly intercept or steal any system, data or Personal Information of another User/visitor;

(q) is in the nature of an online game that is not verified as a permissible online game;

(r) is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; and/or

(s) violates any applicable law for the time being in force

7.2 You hereby accept full responsibility for any consequences that may arise from your use of the Platform, and expressly agree and acknowledge than in no event and under no circumstances shall the Company be held liable to you for any liabilities or damages resulting from or arising out of your use of the Platform. You shall not use anyone else’s account at any time.

7.3 You agree and acknowledge that you shall not use the Platform for any illegal or unauthorized purpose/activities. You agree to comply with all applicable laws pertaining to your use of the Platform. You further agree and acknowledge that you shall use the services provided on the Platform only for your personal use and not for business purposes.

7.4 The Company shall have the right, but not the obligation, to monitor access to or use of the Platform to ensure your compliance with this Terms or applicable laws, at its sole discretion.

8.1 The Platform may allow you to post certain content, data or information belonging to you, such as reviewing and allowing you to share your experience and views about a particular service provided on the Platform, and rate the service, connect with the customer care of the Company, post your comments and reviews in relation to such services on the Platform, as well as submit/post any suggestions, comments, questions or other information to the Company using the Platform (collectively referred to “User Content”). Provided however that, before being published on the Platform, such User Content shall be reviewed by the Company to ensure compliance with this Terms and applicable laws.

8.2 You, being the originator of the User Content, are responsible for the User Content that you upload, post, publish, transmit or otherwise make available on the Platform. You represent and covenant that you have obtained all relevant consents and approvals in order to post any User Content and shall not post any content relating to or owned by a third party for the promotion or sale of products/services of such third party. You further represent that all such User Content will be in accordance with applicable laws. You acknowledge that the Company does not endorse any User Content on the Platform and is not responsible or liable for any User Content. The Company reserves the right to remove any third-party marketing material and disable access to the User Content on the Platform.

8.3 You hereby grant the Company a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, distribute, display, publish, transmit, make available, reproduce, modify, adapt the User Content and create derivate works of the User Content. You represent and warrant that you own or otherwise control all of the rights to the User Content that you post or that you otherwise provide on or through the Platform; and that, as at the date, the User Content posted or submitted on the Platform: (a) is accurate; (b) does not breach these Terms; and (c) is lawful.

8.4 You further represent and warrant that the User Content shall not contain any offensive, libelous, derogatory, hateful or racially or ethnically objectionable language. Further, the User Content shall not contain anything that is obscene, pornographic, constitutes an “indecent representation of women” as provided in The Indecent Representation of Women (Prohibition) Act, 1986.

9.1 Except for User Content, all of the content and services and products provided on the Platform, including text, software, scripts, code, designs, graphics, photos and other content and the copyrights, trademarks, service marks, logos, trade names, and other intellectual and proprietary rights associated therewith (“IP”) is owned by the Company or others (including without limitation, the third party service providers) that the Company licenses such content from, and is protected by copyright, trademark, patent and other intellectual property laws.

9.2 You hereby acknowledge that the IP constitutes original works and has been developed, compiled, prepared, revised, selected, and arranged by the Company and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of the Company and such others. You thereby agree to protect the proprietary rights of the Company during and after the term of this Terms. You may not selectively download portions of the Platform without retaining the copyright notices. You may download material from the Platform only for your own personal use and for no commercial purposes whatsoever.

9.3 You shall use the Platform strictly in accordance with this Terms, and shall not, directly or indirectly, (a) decompile, disassemble, reverse engineer, or attempt to derive the source code of, or in any manner decrypt, the Platform; (b) make any modification, adaptation or improvement, enhancement, translation or derivative work from the Platform; (c) violate any applicable laws, rules or regulations in connection with your access or use of the Platform; (d) remove or obscure any proprietary notice (including any notices of copyright or trademark) forming a part of the Platform; (e) use the Platform for any commercial or revenue generation endeavours, or other purposes for which it is not designed or intended; (f) distribute or transmit the Platform or other services; (g) use the Platform for any purpose not in accordance with this Terms; (h) use the Platform for creating a service or software that is directly or indirectly, competitive with the Platform or any services offered by the Company whether via. the Platform or other websites/mobile applications associated with the Company; or (i) derive any confidential information, processes, data or algorithms from the Platform.

9.4 Any infringement shall lead to appropriate legal proceedings against you at an appropriate forum for seeking all available remedies under applicable laws of the country.

The Company reserves the right to:

(a) Make all decisions in relation to, inter alia, your registration with the Company;

(b) Request additional documents and additional information from you for the purpose of your registration as a User with the Platform; and

(c) Deny access to the Platform or any portion thereof without notice for the following reasons: (i) any unauthorized access or use by you; (ii) attempt(s) to assign or transfer any rights granted to you under this Terms; and/or (iii) violation of any of the provisions of this Terms or any applicable laws.

11.1 Your User Account can be terminated at any time by:

(a) You, by ceasing to use the Platform.

(b) The Company, in its sole discretion for any reason or no reason, including your violation of this Terms or lack of use of the Platform. You acknowledge that the termination of access to the Platform may be affected without any prior notice, and the Company may immediately deactivate or delete the User Account and all related information and/or bar any further access to the User Account or the services provided on the Platform, subject to applicable law.

11.2
The disclaimer of warranties, the limitation of liability, and the governing law provisions shall survive any termination of this Terms.

You hereby represent and warrant that you have validly entered into this Terms and have the legal power to do so. You further represent and warrant that you shall be solely responsible for the due compliance with this Terms.

In no event shall the Company or its affiliates, officers, directors, employees and agents be liable for any special, incidental, indirect, consequential, exemplary or punitive damages, or loss of profit or revenues whatsoever resulting from any (a) errors, mistakes, or inaccuracies of content provided on the Platform; (b) any unauthorized access to or use of the secure servers and/or any and all personal and/or other user information stored therein; (c) any interruption or cessation of transmission to or from the services on the Platform or the failure of the services to remain operational for any period of time; (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Platform by any third party; (e) any loss of your data arising from any use of or inability to use any content provided on the Platform or other parts of the Platform; (f) your failure to keep Login Credentials or User Account details secure and confidential; and/or (g) any errors or omissions in any content provided on the Platform or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via. the Platform, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Company is advised of the possibility of such damages. The Company shall not be liable under any circumstance for damages arising out of or in any way related to products, services and/or information offered or provided by third parties through the Platform.

THE PLATFORM AND ALL INFORMATION, CONTENT, MATERIALS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE PLATFORM (COLLECTIVELY, “MATERIALS”) ARE PROVIDED BY THE COMPANY ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND.

THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE PLATFORM, THE ACCURACY OR COMPLETENESS OF THE MATERIALS AND THE ACCURACY OF THE INFORMATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR THROUGH OR FROM THE PLATFORM OR CONTENT SHALL CREATE ANY WARRANTY. THE COMPANY SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR DEVICES OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, DOCUMENT OR INFORMATION. YOU EXPRESSLY AGREE THAT THE USE OF THE PLATFORM IS AT YOUR SOLE RISK. HE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE PLATFORM OR THE MATERIALS INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE PLATFORM AND ITS MATERIALS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

THE CONTENT AVAILABLE ON THE PLATFORM ARE SOLELY FOR GENERAL INFORMATIONAL AND ENTERTAINMENT PURPOSES AND DOES NOT AMOUNT TO ANY OPINION AND/OR ADVICE BY THE COMPANY. USERS SHALL BE SOLELEY RESPONSIBLE FOR ANY DECISIONS TAKEN BASED ON ANY CONTENT AVAILABLE ON THE PLATFORM. THE COMPANY SHALL NOT BE LIABLE FOR SUCH CONTENT OR ANY DIRECT OR INDIRECT CONSEQUENCES THEREOF.

You shall indemnify and hold harmless the Company, its licensors, licensees, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any and all claims or demands, or actions including reasonable attorneys' fees, made by any third party or penalty imposed or losses, damages incurred due to or arising out of your breach of this Terms, Privacy Policy and other policies, or your violation of any applicable law, rules or regulations or the rights (including infringement of any intellectual property rights) of a third party, including another User/visitor of the Platform.

Please review the Privacy Policy, which also governs your visit to the Platform, to understand the Company’s privacy practices. The information/data provided to the Company by you during the course of usage of the Platform will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the Platform.

You shall not license, sell, transfer or assign your rights, obligations, or covenants under this Terms in any manner without the Company’s prior written consent. The Company reserves the right, at its own discretion, to freely assign and transfer the rights and obligations under this Terms to any third party.

This Terms shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be in Bangalore. In the event of any dispute arising out of this Terms, the same shall be settled by a binding arbitration conducted by a sole arbitrator, appointed jointly by both parties and governed by the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be Bangalore.

These Terms, the Privacy Policy and other referenced material herein or on the Platform, are the entire agreement between you and the Company with respect to the services offered on the Platform, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and the Company with respect thereto and govern your future relationship with the Company. If any provision of this Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

For registering your concerns, complaint or grievances, please write to the below mentioned designated officer of the Company at the below-mentioned email address in relation to any violation of these Terms or the applicable laws. The designated officer shall redress the concerns, complaint or grievances in accordance with the applicable laws.
Name: Parameswaran
Address: 2nd Floor, Golden Corner,1185,22nd B Main Road, 1st Sector, HSR Layout, Bengaluru, Karnataka -560102.
Mobile No: +91 9980599231
Email: grievance@lumio.co.in

If you have questions or concerns about this Terms, please contact the Company at the following email address: support@lumio.co.in

1.1 Products are subject to availability.

1.2 The Company reserves the right to modify the pricing or discontinue the Products, without prior notice.

1.3 The Company shall make reasonable efforts to ensure timely installation of the Products on the date and time preferred by the User, however, the Company shall not be liable for any delay arising out of factors beyond its control.

2.1 The Company engages third-party service partners, including delivery agents and technicians (“Service Partner”), to fulfill certain aspects pertaining to the Products such as delivery, installation and servicing.

2.2 While the Company strives to ensure prompt service through its Service Partner, their availability may vary based on location and other external factors. The Company shall not be liable for any delay caused by the Service Partner.

2.3 The User is expected to treat Service Partner with respect and courtesy during all interactions.

2.4 The Company shall not be responsible for any acts, omissions, or misconduct by Service Partner.